Need to take action to limit your gambling? Or seeking further help or counseling? Click here to visit MGCB’s Responsible Gaming page. There you’ll find information about the Disassociated Persons List and the Responsible Gaming Database, which allow you to self-exclude yourself from gambling activities. You’ll also find links to the Michigan Department of Health and Human Services, Gamblers Anonymous, Gam-Anon and other resources.
The Gamban app provides a secure, effective tool in your battle to ward off temptation by blocking gambling websites and apps. And it’s available free of charge through the Michigan Gaming Control Board.
Gamban RegistrationYou can add your name to the DPL. Contact MGCB at 888-223-3044 to schedule an appointment. The application must be completed in-person at MGCB Detroit Cadillac Place or Lansing office.
You may be denied service at casinos operated in other jurisdictions by Michigan casino licensees or their affiliate companies, including online gaming affiliates.
If you voluntarily participate in the DPL program and are observed on the premises of a Detroit commercial casino, you will be charged with criminal trespassing and will be immediately removed from the casino premises. Criminal trespassing is punishable by imprisonment for not more than one year, a fine of not more than $1,000, or both. Additionally, if you win any money, your winnings will be confiscated by the MGCB and deposited into the State of Michigan Compulsive Gaming Prevention Fund.
You may apply for removal from the list after five years.
The DPL is a voluntary program. Your name is added to the list only after completing an appointment with the MGCB. (See item #1) If you do not remember, you may contact the Responsible Gaming Section at 888-223-3044 to request an appointment to verify your status.
No. If an applicant requires translation services, MGCB staff will use third-party translation services over the phone during the appointment. Appointments using translation services typically take an hour. There is no charge for this service.
No. You may hold an Occupational License for Internet Gaming only and you will not be permitted in the Detroit casinos.
No. You will not be allowed placement on the DPL because you will not be permitted on the casino gaming floor.
You may submit a DPL Request for Removal Application form only after a minimum of 5 years.
If you do not know whether you are eligible, you may contact the Responsible Gaming Section at 888-223-3044 to request an appointment to verify your eligibility. You also may complete the Removal application, and you will receive written notification from the Michigan Gaming Control Board.
The Michigan Gaming Control Board will review your application to ensure it is complete and has up to 60 business days from receipt of your fully completed application to process your request. If additional information is needed, the MGCB will contact you via email. If an email is not provided, the notice will be sent to the mailing address on the application.
No. You will not be removed from the Disassociated Persons List until the Michigan Gaming Control Board has processed your application and notifies you in writing that you have been removed from the DPL.
The Michigan Gaming Control Board will send a letter to the email address provided on the application. If an email is not provided, the letter will be sent to the mailing address on the application.
Yes. You may contact the Michigan Gaming Control Board to schedule an appointment for placement back on the Disassociated Persons List.
Complete and submit the RGD Application to MGCB. Options: 1) In-person at an MGCB office. 2) Print, notarize, and email to MGCB-RGD@Michigan.gov or mail to Michigan Gaming Control Board, Attention: Responsible Gaming Section, 3062 W Grand Blvd, Suite L-700, Detroit, MI 48202.
The MGCB Responsible Gaming Representative will email written confirmation you have been placed in the RGD, which could take up to 45 days from application submission. You will be prohibited from establishing and/or using an online wagering account or an online sports betting account or both.
No. You have the option of selecting 1 year or 5 years of self-exclusion from online gaming or online sports betting or both. Your name will be removed automatically when the selected self-exclusion time expires.
You may voluntarily prohibit yourself from establishing an online wagering account and/or sports betting account and participating in online gaming and online sports betting with each individual website or app under their Responsible Gaming section.
As a self-excluded person in the RGD, licensed Michigan operators may prohibit you from engaging in other forms of gaming in Michigan or another state. This could include being banned from their affiliated casino properties worldwide or other forms of online gaming operators offer for the length of your placement in the RGD.
The MGCB’s RGD program allows an individual to choose two different lengths of exclusion for each gaming type. Licensed Michigan operators who offer both online casino gaming and online sports betting may choose to deny you privileges to all their offered online gaming for the longest length of exclusion chosen.
Yes. Once your application is approved and you are placed in the RGD, your Internet Gaming Occupational License will be revoked.
Gamban blocks access to online services that enable gambling or closely related high risk behaviour. Once installed, these categories are blocked automatically and cannot be customized.
Gambling Websites and Apps
Gamban blocks the following types of gambling content:
These services are designed around wagering money or items of value on uncertain outcomes and are the primary sources of gambling related harm online.
Financial Speculation and Trading Platforms
Gamban also blocks platforms that enable high risk financial speculation, including:
These platforms often involve rapid gains and losses, speculative behaviour, and high volatility. For many users recovering from gambling related harm, these services can trigger similar patterns of behaviour.
Digital and In-Game Gambling
Some online games allow players to gamble using virtual items rather than money. Gamban blocks these systems where they are used for betting. Skins gambling uses virtual items, often cosmetic items from video games, as a currency to bet on the outcome of matches or other games of chance.
Gamban is designed to help people reduce or eliminate access to online gambling. The services we block are chosen because they are commonly linked to gambling related harm or behaviors that closely resemble gambling.
Our aim is not to judge these activities. Instead, Gamban removes easy access to platforms that may trigger harmful patterns of behavior for people who are trying to stop gambling.
Gambling Websites and Apps
Online gambling platforms are built to encourage repeated betting behavior. They often include features such as instant play, rapid betting cycles, variable rewards, and easy access to funds.
For many people, these features can lead to loss of control and financial harm. By blocking gambling websites and apps entirely, Gamban removes access to the places where gambling most commonly happens.
Financial Speculation and Trading Platforms
Some financial platforms share similar characteristics with gambling, including:
Many users who have experienced gambling related harm report that speculative trading platforms, cryptocurrency trading, and similar services can trigger the same patterns of behavior as gambling.
To reduce the risk of substitution or relapse, Gamban blocks platforms that focus on speculative trading.
Digital and In-Game Gambling
Certain gaming environments allow players to wager virtual items instead of money. One example is skins gambling, where cosmetic items from video games are used as a currency for betting.
These systems closely mirror traditional gambling mechanics and can introduce gambling behavior to younger audiences. They can also lead to financial harm when virtual items hold real world value.
Gamban blocks these services to reduce exposure to gambling style mechanics.
By openly sharing your achievements, you not only inspire others but also reinforce your commitment to positive change. Your journey can serve as a beacon of hope, encouraging those struggling with similar challenges. Whether through social media, personal testimonials, or support groups, your progress signals a transformative shift in your relationship with gambling.
To share your progress with Gamban on social media, please visit “My Progress” page, then select “Share Your Progress”.
You can contact our support staff by using our contact page to speak to one of our experts.
After registering an account and installing Gamban, you can easily monitor your progress. To access the feature on Android and Apple devices, open the Gamban app, then select “My Progress”. On Windows and Mac devices, head over to your profile page, and once logged in, click on the same tab.
Days Free From Gambling
The “Days Free From Gambling” field tracks the consecutive days you’ve refrained from gambling. With each passing day, it displays your progress, serving as a motivating reminder of your commitment to responsible gambling habits. Celebrate your achievements and stay on track with this helpful feature.
Time Saved
The “Time Saved” field calculates the time you’ve saved by not gambling. With every moment you resist gambling temptations, this field accumulates your saved hours, days, and beyond. See the positive impact of your choices and stay motivated to continue on your path.
Money Saved
The “Money Saved” field is a feature that calculates the potential amount of money saved by abstaining from gambling based on your average gambling spending in the past. As you refrain from betting, this field tracks the accumulated savings, offering a clear picture of the financial benefits of responsible gambling habits.
You can contact our support staff by using our contact page to speak to one of our experts.
A multi-layered self-exclusion approach holds significance in protecting vulnerable individuals from the gambling-related harm. With the approach, individuals not only utilize self-exclusion programs but also integrate additional layers of protection. This may involve employing content filtering software, such as Gamban, to block access to online gambling sites on their devices. Furthermore, seeking assistance from gambling addiction counsellors and engaging with support groups creates a robust support system to reinforce the self-exclusion commitment, and, if applicable, blocking gambling transactions through their bank.
Please click here to visit our Layered Self Exclusion page.
For further information and resources available outside the UK, please visit our Get Help page. Alternatively, to speak to one of our advisers, please contact us directly.
There are no differences between paid, trial or promotional accounts. After registering, all of our customers are able to install Gamban on up to fifteen devices on a single account without any additional fees. Once your license duration expires, Gamban will be automatically removed from your device(s).
You can contact our support staff by using our contact page to speak to one of our experts.
There are multiple ways in which you can provide feedback, leave a review, or rate our app. For general feedback regarding both our app and service, please visit our TrustPilot page. Apple users can review our app directly on the Apple AppStore. Similarly, Android users can find our app on the Google Play Store.
To request a new feature, please open the Gamban app on your handheld device, then select the “Request a Feature” button. Alternatively, after logging into your profile, scroll down to the bottom of the page and select the same button.
If you would like to provide any further feedback or simply share your experience, don’t hesitate to contact us directly. You can contact our support staff by using our contact page.
It is key to note that while Gamban can be installed by anyone, including underage individuals, it is crucial to adhere to legal requirements and age restrictions in place for accessing and using gambling-related software or services. It is the responsibility of parents, guardians, and relevant authorities to ensure that measures are taken to prevent underage individuals from engaging in gambling activities.
Installing Gamban on a device owned or used by an underage individual without proper supervision or consent would be contrary to these measures and may not align with the intended purpose of Gamban, which is to provide protection for those who voluntarily seek assistance in limiting their access to gambling websites and applications.
You can contact our support staff by using our contact page to speak to one of our experts.
Although we always try to keep both notifications and any promotional emails to a minimum, we may sometimes have to reach out to you with important information such as updates, alerts, or account-related notifications. If you would like to opt-out of any future communications, please reach out to our support team.
You can contact our support staff by using our contact page to speak to one of our experts.
Gamban has been designed to be as lightweight as possible. Application runs in the background of your device, primarily focusing on blocking access to gambling websites and applications. Our app typically operates with minimal resource usage to ensure it doesn’t cause performance issues. However, it is worth noting that any software running on your device can consume some system resources, including processing power. The impact on performance may vary depending on your device’s specifications, and the number of applications running simultaneously alongside Gamban.
While Gamban aims to provide a balance between effective blocking and minimal impact on device performance, it’s always a good practice to regularly monitor your device’s performance. However, if you notice any unexpected performance degradation after installing Gamban, please contact our support team to start the troubleshooting process with one of our advisers.
You can contact our support staff by using our contact page to speak to one of our experts.
No, we do not allow for the installation of Gamban on someone else’s device without their consent. Installing software on someone else’s device without permission is considered a violation of their privacy. If someone wants to install Gamban or any other content filtering software on their device, it should be their decision and they should initiate the installation process themselves. Furthermore, it is important to add that installing Gamban on someone else’s device won’t provide additional layers of security as our software doesn’t include password protection. The person will also immediately notice that Gamban has been installed on their device without their permission.
You can contact our support staff by using our contact page to speak to one of our experts.
Our “Our Partners” page is your gateway to collaboration. Discover how to become a valued partner and join forces with us. Explore the diverse range of companies we currently collaborate with, each contributing their unique expertise. This page provides insights into our partnerships, fostering connections and opportunities. Join our network and be part of a dynamic community committed to excellence.
Please click here to visit Our Partners page. Alternatively, you can contact our support staff by using our contact page to speak to one of our experts.
To register an account with us, we do not require a credit check or an ID verification.
The installation of Gamban does not show up on credit reports and won’t affect your credit score.
You can contact our support staff by using our contact page to speak to one of our experts.
At the end of your free trial; Gamban will stop working, and you will be able to access all gambling sites and apps on all your devices.
Add your payment details to ensure that your devices stay protected. You can add payment details to your account from here. You will not be billed until the end of your trial period.
You can contact our support staff by using our contact page to speak to one of our experts.
We are continually working to improve the compatibility of our software, so if a device isn’t currently supported we will aim to offer compatibility in the near future.
Operating Systems Compatibility
We currently support the following Operating Systems (OS’):
Windows
Any Windows computer running Windows 7 or later.
Mac
Any Mac computer running OS X / macOS version 10.10 or later.
Android
Any Android device running Android version Lollipop or later.
iOS
Any iOS device running iOS between versions 9.0 and above.
Device Compatibility
We have tested Gamban and can confirm compatibility on most versions of the following brands of smartphone and tablet:
Other device brands may be fully compatible with Gamban, we just haven’t tested them yet. If you are unsure if your device is compatible, use our compatibility check tool or try Gamban free for 7 days.
Do you have a question about compatibility?
You can contact our support staff by using our contact page to speak to one of our experts.
There are three main ways to get in touch with our support team:
Please note: Our staff are here to help with technical support and account management for Gamban products and services only. They are not trained to provide addiction counselling or recovery support. For more information on who to contact for gambling recovery and support, please visit our Get Help page.
You should purchase and install Gamban if you’re uncomfortable with the amount you’re spending gambling online. You should also consider purchasing Gamban as a preventative measure if, for example, you’re a parent, a business or public institution.
Gambling is a widespread problem and can be found all around us. By installing Gamban, you will significantly lower the risk of those you care about developing gambling problems.
You can contact our support staff by using our contact page to speak to one of our experts.
Installing Gamban will not affect other users on the network. Furthermore, they will not be able to see that you have Gamban installed on your devices.
You can contact our support staff by using our contact page to speak to one of our experts.
Regrettably, it is not yet possible to protect your smart TV. However, we are keen to offer protection on as many devices as possible, and this may well be an option in the future. You can contact our support staff by using our contact page to speak to one of our experts.